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Reports aren't results. We measure ourselves by market impact, helping you win by beating competitors with better offerings and platforms.

Our Consulting Services

Consumer

Organization & Operations

Capability

Technology

Experience Strategy

Experience Strategy

Consumers’ expectations are rapidly evolving, and your customer experience model must respond quickly to these changes. We work alongside your team to develop a clear, future-focused strategy that unifies that experience across physical and digital touchpoints. This practical roadmap enables you to act fast and stay competitive.

Expertise

CX Northstar Definition

User Journeys

Ethnographic User Research

Experience Roadmap Generation

Competitive Audit

Innovation as a Service

Design Governance

Prototype Testing

Opportunity Mapping

Brand Development & Communication

Brand Development & Communication

Your brand must reflect your organization’s personality and resonate with your audience. Our strategists and designers help you create, refine and implement a brand that's compelling to your customers, differentiates your business and supports your continued growth.

Expertise

Brand Voice/Tone/Style Guide Creation

Brand Personas and Evaluation

Content Strategy

Web Analytics and SEO Strategy

User Testing

Motion Design

UI Kit

Pattern Libraries

Related Content

Multichannel Content Strategy

Multichannel Content Strategy

Creating good content is just the beginning. To get the highest return on your content investment, it’s critical to implement a framework for rich customer engagement as well as the technology to back it up. We develop a multichannel platform strategy unique to your brand standards with proper structure and governance.

Expertise

Content Audit

Content Migration    

Information Architecture

Web Analytics and SEO Strategy

A/B Testing

Heuristic and Existing Material Review

Adoption Enablement & Management

Adoption Enablement & Management

Continuous advances in business and technology require new ways of thinking and working. We help you deliberately and effectively evolve to realize the value of your digital investments. We work with you to blueprint and enable strategies that respond to your business challenges and optimze your people, processes, technology and tools.

Process Optimization

Process Optimization

Technology changes more than how we interact with customers and employees—it fundamentally changes how we work. EPAM is applying our deep understanding of technologies to your day-to-day business processes to evolve and improve them, resulting in faster time-to-market, deeper customer engagement as well as a more efficient and connected enterprise.

Delivery Optimization

Delivery Optimization

Our experts share best practices and define the optimal engineering setup and tools for each of our customers' unique business needs. By developing these best practices across teams, methodologies, and tools, we can help optimize every stage of software delivery for improved quality and better features with each release.

Pricing Strategy

Pricing Strategy

Coming up with the right product is only half the battle—figuring out how to bring it to market is the other. Our team of business consultants works with you and your supply chain to meet the market at just the right price point for everyone.

Data Monetization

Data Monetization

Collecting, isolating and interpreting the right data is increasingly critical to your success. Through data science and machine learning, we identify the signal in the noise and use it to create value, equipping you to find opportunities your competitors can’t see.

Expertise

Customer Data Management

Data Strategy

Business Intelligence

Blockchain

Artificial Intelligence

Data Visualization    

Target Operating Models

Target Operating Models

We craft operating models that link business and technology perspectives together by combining process, functional and logical application architecture in a task-oriented framework. The resulting ability to identify gaps and propose initiatives creates the imperitive and roadmap to a more effective and cohesive organization.

Innovation Capability

Innovation Capability

To repeatedly bring great ideas to market, you need to adopt a process and mindset that supports your long-term growth engine. Leveraging decades of experience launching new billion-dollar businesses, we immerse your team in our process to ingrain a system and culture of innovation at the core of your business.

Expertise

Innovation Readiness Assessment

Content Strategy Training

Innovation Workshops

Immersive Collaboration

Client Education Platform    

Related Content

New Idea Pipeline

New Idea Pipeline

To support continued growth in your business, creativity and ideation must become habit. Through recurring engagements, we help you weave creative thinking and fresh perspectives into your everyday processes to ensure that your team maintains momentum and initiates, and develops and supports innovative solutions that meet your customers’ needs.

Expertise

Innovation Workshops

Innovation as a Service

Iterative Design

Prioritization Roadmap

Ideal State Journeys

Agile Professional Development

Agile Professional Development

Successful digital transformation is possible when you have the mindset for change and the right development programs in place for your leaders and teams. Our agile approach to professional development works in collaboration with our consulting and engineering services to help your organization build stronger digital competencies.

Product Management

Product Management

Embracing a product mindset enables organizations to develop new products, innovate quickly to keep pace with competition, align IT with business priorities and transform into a sustainable digital enterprise. As a full stack consulting organization with strong global product expertise, we partner with our customers to bring together business and technology so we can help you shape your product’s vision and strategy and ensure optimal product outcomes.  

Automation

Automation

Drive real transformation by using intelligent process automation and cognitive techniques to transform legacy processes and thinking into streamlined operations to improve operational efficiencies, unlock cost savings and enable revenue upside.

Cybersecurity

Cybersecurity

Our operational approach is to provide the most secure collaboration and delivery environments while balancing risk and cost. We believe that to be effective, security must be integrated holistically across the entire operational landscape. Powered by a partnership between EPAM and Positive.com, our Cyber R&D Lab is a consortium of cybersecurity experts who provide research, consulting and implementation expertise to tailor a custom security program for your business. For more information, visit .

Platform & Product Strategy

Platform & Product Strategy

Clear priorities and speed to market are the most important factors for effective delivery. We focus on big picture, platform-level structures and help you develop a strategic roadmap so you can shift your attention to launching new products instead of fighting through legacy systems. For more than 20 years, we’ve been customizing major platforms and designing new ones, so you’ll get the solution that’s right for you.

Cloud Transformation

Cloud Transformation

We adopt a true multi-cloud approach to transformation, helping you define your modernization goals and move toward the desired future state with the right cloud, for the right purpose, at the right time. With thousands of cloud architects and developers, specialized tools and accelerators, we can make your cloud strategy a cloud reality.

Solution Architecture

Solution Architecture

We introduce strategic engineers into our consultation process early on, resulting in well-informed and practical strategy with seamless transitions into delivery. Our solution architects enrich concepts and then help scale them without interruptions for higher quality and speed.

Managed Services

Managed Services

The continually evolving technology landscape creates significant pressure on companies and their IT departments to adopt the latest and greatest tech while also running their existing systems and infrastructure to conduct day-to-day business. This dual challenge creates friction and stress on the enterprise and potentially limits its ability to succeed. We enable an organization to solve this problem by largely focusing on the cutting-edge development of solutions and leveraging our resources to manage business-as-usual operations.

Enterprise IoT

Enterprise IoT

Capturing new value across your IoT ecosystem, business processes/services and people requires a comprehensive approach to strategy, design and delivery. We implement a system of interaction, interoperability and integration to broaden your ability to engage in business across that ecosystem, extending value chains and increasing revenue sources.

Expertise

Solution Consulting

IoT Service Design and Delivery

Innovation/R&D Labs

Delivery Management 

Marketplace Platform

Federated Enterprise Integration

API Management 

Application Management

AI and ML Development

ISV Collaboration

Engineering Excellence

Engineering Excellence

We approach transformation holistically, exploring all aspects of software development and modeling value streams across different functions and departments. Through EngX 360, we experiment and research new approaches that help you optimize your delivery pipeline and time-to-value.

Hear from the customer

“Our engagement in clinical programs and overall satisfaction have improved because members are having an experience when they call in, not just a transaction. The call center agents value the fact that we've put tools and processes in place to enable them to be successful in their jobs. Being able to help people and solve problems make the day-to-day work more fulfilling.”

Rebecca Madsen

沙巴体育正规网址UnitedHealthcare’s Chief Consumer Officer